

Summary: A technical writer contemplating career change due to job dissatisfaction discovered how to realign her role with her natural strengths, leading to improved performance and job satisfaction. This case study demonstrates how small workplace adaptations can transform job fit without changing careers.
Problem
Despite matching her interests (writing and technology), a technical writer experienced:
Declining productivity
Lack of motivation
Growing job dissatisfaction
Doubting her career choice
Mounting anxiety about her performance
Analysis
The Strengthscope™ assessment revealed a misalignment of her personal strengths (relational) with her current way of working (solitary)
Her core strengths centered on relationships and communication
Original career motivation stemmed from desire to help others
Current role structure limited opportunities for human interaction
Work environment inhibited natural strengths expression
Intervention
Small changes in how she worked allowed her to align her work style with her strengths without changing roles:
Obtained supervisor approval for direct customer interaction
Began interacting with coworkers in person or by phone rather than email
Moved her work station to a collaborative work area
Invited other coworkers to join her in the collaborative space
Results
The modifications yielded significant improvements:
Increased job satisfaction and motivation
Enhanced productivity for her entire team
Better quality deliverables through direct customer insight
Development of informal collaborative work group
Improved visibility and reputation within company
The company retained an experienced employee who contributed to creating a positive work environment for her entire team.
Key insight: Increased use of personal strengths can be achieved by changing how work gets done, not just by changing tasks, and increasing use of strengths contributes to increased productivity and satisfaction.
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